About CareHawk USA

Where We Came From

Inspired by the growing need for life safety communication solutions (e.g. school intercom and paging systems), CareHawk® was founded in 2006 by former Dukane Canada Corporation managers and engineers.

Dukane® Canada was the manufacturing and design facility for the MCS and StarCall series of communication systems for 20 years. With these advanced feature-rich systems, Dukane® sold thousands of solutions across North America.

With their Dukane® experience in hand, the founders of CareHawk® raised the bar in the school intercom and paging industry by introducing the CH1000 series of communication systems to the education, healthcare, corrections, and industrial / commercial markets.

Where We Are Going

Today, CareHawk® USA offers a wide range of mass communication solutions and products, including the flagship CH1000 intercom and paging platform, district wide communication server, visual messaging displays, email alert messenger, synchronized clocks, nurse call systems (HC7000 Nurse Call System) and other products under the CareHawk® and Dukane® brands.

CareHawk® systems are built in North America, quality tested and come with an industry leading 5 year warranty. Whether you choose to work with us directly, or through one of 200+ North American distributors, CareHawk® provides friendly and professional customer service and support.


Introducing the CareHawk® family.

CH1000 Life Safety Platform
CH1000 Platform

Send emergency messages, pages and district wide alerts. Sync clocks, integrate video surveillance and more. Customize the CH1000 for the communication needs of any facility.

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HC7000 Nurse Call System
HC7000 Nurse Call System

Built on the legacy of the DUKANE® brand the HC7000 nurse call system by CareHawk® is designed specifically with assisted living and skilled nursing facilities in mind.

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Visual messaging display

The CLKMSL22 messaging display delivers modern digital signage with full color HD graphics for enhanced communication when it matters most.

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Synchronized Clocks
Synchronize clocks
Wired / Wireless

A wide selection of analog and digital clocks are available with a range of mounting and installation options, keeping any facility running on-time and in sync.

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customer satisfaction is #1

Carehawk is by far the best intercom and paging manufacturer on the market. We chose Carehawk for its ease of use, its magnitude of options, and area-wide networking options that our clients expect.

The Carehawk platform outperforms its competition in all areas, new construction, building upgrades, and complete system upgrades. Best of all, the technology allows for existing edge devices to be used, like speakers and clocks, and in turn creates value for clients by giving them the power of new technology without the expensive re-wiring, new edge devices, added network switches, and saves them money by not requiring a long-term IT maintenance budget expense.

Point 1

Shane Stoltenberg

Point 1

I would like to take a moment to commend CareHawk® on the product and the amount of support we have received over the years of us representing the product line.

We have received overwhelming responses from our customers for the product and our support.

I would also like to personally thank my area representative, Kevin Patrick, for his quick response on any issues I come up with. Kevin has always made himself available at the drop of a hat, whether for a customer demo or site visit. Once again thank you and we look forward to the future with your company.

First Security Systems, Inc.

John Cain

First Security Systems, Inc.

People are served by people, not companies. I can honestly say that of all the manufacturers that Communication Concepts choose to represent, the individuals at CareHawk® and CareHawk® USA who deliver product development, technical support and customer service are among the finest.

The equipment is rugged, robust and reliable. CareHawk® listens and implements service and features that meet our needs and the needs of our customers.

We are successful because of the talent and commitment of each individual at CareHawk® and CareHawk® USA!

communication concepts

Jeff Mauldin

Communication Concepts